Privacy Policy

77ee Privacy Policy — Our Commitment to Protecting Your Information

Your personal information is our top priority. Read 77ee's Privacy Policy and rest assured — every piece of your data is completely safe with us.

Encryption Standards
SSL 256-bit Protection
Last Updated
January 2026
Applicable Region
Bangladesh and Worldwide

Our Data Protection Policy

The six key pillars of 77ee's Privacy Policy that keep your information secure

Data Privacy

Your name, address, phone number, and financial information are never sold or shared with any third party.

SSL Encryption

All data transfers are secured with 256-bit SSL encryption, making it virtually impossible for hackers to intercept your information.

Secure Data Storage

Your information is stored on internationally compliant servers, with regular backups and firewall protection in place.

Cookie Controls

You can update your cookie settings at any time. Cookies are used solely to improve your browsing experience.

User Rights

You have the full right to view, correct, and delete your own information at any time. Submit a request whenever you need.

KYC Data Protection

NID, passport, and banking details collected for identity verification are stored under strict security measures.

Summary: 77ee respects and safeguards your personal information. This Privacy Policy clearly explains what data we collect, why we collect it, and how it is used. By using the 77ee platform, you are agreeing to this policy.

1. Introduction & Scope

77ee (hereinafter referred to as "77ee", "we", or "the platform") is an internationally accredited online gaming and betting platform serving Bangladesh and users around the world. This Privacy Policy represents an important agreement between you and us — it explains exactly how your information is handled.

77ee's Privacy Policy applies to all users — registered members, visitors who are simply browsing, and those accessing the platform via mobile app. We comply with international data protection standards and follow applicable laws in Bangladesh.

77ee believes transparency is the foundation of trust. This Privacy Policy is written in plain, easy-to-understand language so you always know exactly what happens to your information.

2. What Information We Collect

77ee may collect various types of information from you. This information falls into two main categories:

Directly Provided Information

Information you provide directly when registering with 77ee, making a transaction, or contacting support:

  • Contact Information: Full name, date of birth, and nationality.
  • Contact Information: Mobile number, email address, current and permanent address.
  • Identity Verification Information (KYC): National ID number, passport copy, and photo.
  • Payment Information: bKash, Nagad, or Rocket account number and transaction details.
  • Account information: Username and password (stored in encrypted form).

Automatically Collected Information

When you use the 77ee platform, certain information is recorded automatically:

  • Device Information: IP address, device type, and operating system.
  • Browsing Information: Which pages you visited, how long you stayed, and where you came from.
  • Gaming Information: Betting history, win/loss records, and gaming duration.
  • Log Information: Login time, logout time, session data.
Data Type Reason for Collection Retention Period
Contact Information Account Management & KYC Up to 5 years after account closure
Payment Information Transaction Processing 7 years as required by legal obligations
Gaming Data Service Improvement & Dispute Resolution Up to 3 years
Log Data Security Monitoring 90 days
Cookie Data Browsing Experience Enhancement Session or up to 1 year

3. Purpose of Data Collection

77ee never collects information without a reason. There is a specific purpose behind every piece of data we gather:

  • Account creation and management: To create and secure your profile.
  • Payment Processing: To securely process deposits and withdrawals.
  • Identity Verification: To prevent fraud and money laundering.
  • Customer support: To resolve your issues quickly.
  • Service Improvement: To enhance your experience on the platform.
  • Legal obligations: To comply with applicable laws and regulations.
  • Promotional Communications: To send you special offers and updates, with your consent.

4. Data Use Policy

Under 77ee's Privacy Policy, your information will only be used for the purposes stated above. We will never use your data in any unauthorized manner. Our core principles regarding data use:

  • Your data will never be used beyond the purpose for which it was collected.
  • Only the minimum necessary data will be collected — nothing more.
  • We are committed to keeping your information accurate and up to date at all times.
  • Data will be securely deleted after the designated retention period.

Important Note: If you no longer wish to receive promotional emails or SMS from 77ee, you can unsubscribe at any time through our support team. However, important account-related messages cannot be turned off.

5. Sharing Information with Third Parties

77ee does not sell your information. However, it may be shared with trusted partners in limited circumstances:

  • Payment Processors: Solely to process transactions with payment providers such as bKash, Nagad, and Rocket.
  • KYC service providers: Information required for identity verification.
  • Legal authorities: When required by court order or legal obligation.
  • Cybersecurity Partner: To detect and prevent fraudulent activity.

We have strict data protection agreements in place with all third-party partners, who are required to uphold the same privacy standards as 77ee.

6. Cookies & Tracking Technologies

The 77ee platform uses cookies and similar tracking technologies to enhance your browsing experience.

Cookie Types

  • Essential cookies: Essential for the platform to function properly. These cannot be disabled.
  • Performance Cookies: To understand which pages are most popular. Fully anonymous.
  • Functionality Cookies: To remember your preferences — such as your chosen language.
  • Targeting Cookies: To show you relevant ads. You can opt out of these at any time.

You can manage cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to stop working.

7. Data Security Measures

77ee uses industry-leading technology and practices to protect your information. This section of our Privacy Policy is especially important to understand:

  • SSL/TLS Encryption: All data transfers are protected with 256-bit encryption.
  • Firewall Protection: Our servers are protected by multi-layer firewalls.
  • Two-Factor Authentication: An additional layer of security when logging into your account.
  • Regular Security Audits: Regular system audits conducted by external experts.
  • Staff training: All our staff receive regular training in data protection.
  • Data Backup: Automated daily backups stored in a secure location.

Stay Vigilant: No system on the internet is 100% secure. Never share your account password with anyone, and contact support immediately if you notice anything suspicious.

8. Your Rights

Under 77ee's Privacy Policy, you have specific rights over your own information:

1
Right to Access Your Data

You have the full right to view all information we hold about you.

2
Right to Rectification

You may request corrections to any inaccurate or outdated information at any time.

3
Right to Erasure

Where there is no legal obligation to retain your data, you may request that it be deleted.

4
Right to Restrict Processing

You may request that the use of your data be restricted to specific purposes.

5
Right to Data Portability

The right to receive a copy of your data in a machine-readable format.

6
Right to Object

You may object to the processing of your data under certain circumstances.

To exercise your rights: To exercise any of the rights above, please contact our support team. We typically respond within 30 days. Requests will be processed after identity verification.

9. Data Retention Period

77ee retains your information only for as long as necessary. Retention periods are determined by the purpose of collection and applicable legal requirements:

  • Data for active accounts is retained for as long as the account remains open.
  • After account closure, financial transaction records are retained for 7 years for legal compliance.
  • KYC documents are retained for up to 5 years after account closure.
  • Log and session data is automatically deleted after 90 days.
  • Revoking consent for marketing preferences will result in immediate deletion of that data.

10. Protection of Minors' Information

The 77ee platform is strictly for users aged 18 and above. We do not knowingly collect information from minors. If we become aware that a minor's data has been collected, we will immediately close that account and delete all associated information.

If you become aware that someone under the age of 18 has registered on 77ee, please notify our support team immediately. Responsible gaming is our commitment.

11. Privacy Policy Changes

77ee may update this Privacy Policy from time to time. Changes may occur for the following reasons:

  • Changes in laws or regulations.
  • When a new service or feature is introduced.
  • As security technology continues to evolve.
  • Based on user feedback and suggestions.

For any significant changes, we will notify you in advance via your registered email or through a platform notification. Continued use of the platform after such changes will be considered acceptance of the updated policy.

The date of each update will be clearly noted at the top of this page.

12. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch with us:

  • Email: [email protected]
  • Support Hours: 7 days a week, 24 hours a day.
  • Response Time: Typically within 24–48 hours.

For formal data protection complaints, you may contact our dedicated Privacy Team. We take every complaint seriously.

Want to learn more? Our FAQ Page View or Responsible Gaming Read the page. Our Terms and Conditions- keep this in mind as well.

77ee- join safely

Your privacy is our priority. Get started today on a safe and trusted platform.

18+ only. Please gamble responsibly.

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